Privacy Policy

1. Introduction

INCA Networks ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal data when you visit our website or use our services. We comply with the General Data Protection Regulation (GDPR) and Irish Data Protection Acts.

2. Data Controller

INCA Networks is the data controller responsible for your personal data. Contact us at privacy@inca.ie for any privacy-related inquiries.

3. Data We Collect

We may collect:

• Contact Information: Name, email, phone number, company name
• Technical Data: IP address, browser type, device information
• Usage Data: Pages visited, time spent on site
• Communications: Messages sent through our contact form

4. How We Use Your Data

• To provide our services and respond to inquiries
• To improve our website and services
• To comply with legal obligations
• To send service-related communications

5. Legal Basis for Processing

We process your data based on: contract performance, legitimate interests, legal obligations, and consent where applicable.

6. Data Sharing

We may share data with service providers (Stripe, SendGrid, Microsoft) who assist in our operations. We do not sell your personal data.

7. Data Retention

Contact form submissions are retained for 90 days. Other records are retained as required by law.

8. Cookies

Our website uses essential cookies for functionality. You can manage cookie preferences through your browser settings.

9. Your Rights

Under GDPR, you have the right to:

• Access your personal data
• Request correction or deletion
• Object to or restrict processing
• Data portability
• Withdraw consent

Contact privacy@inca.ie to exercise these rights.

10. Security

We implement appropriate technical and organizational measures to protect your data, including encryption and access controls.

11. Complaints

You may lodge a complaint with the Data Protection Commission (Ireland) at www.dataprotection.ie.

12. Changes

We may update this policy from time to time. Changes will be posted on this page with an updated date.