Wide Awake privacy policy

About this policy

Wide Awake is a macOS utility provided by INCA Networks. This policy explains how the app handles information when you use its sessions, presets, schedules and settings.

Information stays on your Mac

Wide Awake does not require an account. It does not send your settings, session history or app-usage information to INCA Networks. The app contains no advertising, analytics or tracking SDKs.

The app stores your preferences, presets and schedules locally on your Mac. It also stores up to 100 recent session records, including the session name, start and end times, and how the session ended. This information supports the app’s settings and Activity view.

Power information and macOS features

Wide Awake reads your Mac’s battery level and whether it is using a power adapter to apply your chosen battery safeguards. It asks macOS to prevent idle sleep during active sessions. In display-awake mode, it also reports local user activity to macOS to prevent the automatic screensaver.

These activity reports do not record what you type or move the pointer. Wide Awake does not record keystrokes, capture your screen or monitor the websites or documents you use. If you enable launch at login, the app asks macOS to manage that setting.

Retention and your choices

Your preferences, presets and schedules remain locally stored until you change or remove them, or remove the app’s saved data. You can edit or delete presets and schedules within the app.

The Activity history retains at most 100 session records; older records are removed automatically as new sessions are recorded. There is currently no in-app control to clear the whole history.

Removing the app itself may leave saved data on your Mac. Contact us if you need guidance on removing that data. INCA Networks cannot access or delete the information stored locally on your Mac.

Apple services and support

App Store downloads, purchases, updates and any diagnostics handled by Apple are governed by Apple’s privacy policies and your device settings. Wide Awake does not receive your payment card details.

If you contact INCA Networks separately for support, we receive the information you choose to provide in that conversation. Please include only the information needed to help with your request. This is separate from the information stored locally by the app.

Changes to this policy

We may update this policy if the app’s behaviour changes. The latest policy will show its updated date.

Contact

For privacy questions, or questions about support correspondence, contact INCA Networks through our public contact page.

When you visit this website or send an enquiry through it, our website privacy policy also applies.